Emergency septic service. 24/7. A real person picks up.
Sewage in the house or yard is not a tomorrow problem. Our after-hours line goes to a dispatcher with a tech on call, not a national answering service. We prioritize health-critical calls — backed-up homes with kids, elderly, or pets — first, and quote response time before we hang up. Most weekday-night calls reach the property in 90-180 minutes.
What's included in this service?
- Active sewage backup pump-out and source diagnosis
- Surface overflow containment and cleanup coordination
- Septic alarm response and ATU pump diagnostics
- Frozen or collapsed inlet line emergency repair
- Lid collapse or surface failure (child-safety priority)
- Post-storm and post-flood system assessment
- Real-estate emergency inspection for active escrow
- Coordination with biohazard cleanup vendors when needed
When do you need this service?
- Sewage backing up into the lowest fixtures (showers, floor drains, basement)
- Sewage smell or pooling in the yard
- Septic alarm sounding (ATU systems)
- Tank lid has collapsed or settled and creates a fall hazard
- Heavy rain has flooded the drain field and house drains have stopped
- Active escrow needs a pump or inspection before contingency expires
What do homeowners ask about Emergency?
What counts as a real septic emergency?
Sewage in the home, sewage on the surface, child-safety hazards (collapsed lids), and lost-revenue commercial backups. A slow drain that has been worsening for a week is usually next-business-day, not 11pm. We help you decide on the call — no pressure to upgrade an inconvenience to an emergency.
How much does after-hours service cost?
A $189 after-hours dispatch fee on top of standard pump and repair rates. No double-time. No surprise multipliers. Tank Pro Plan customers pay no after-hours dispatch fee at all — one of the bigger reasons people sign up.
Will you pump in the rain?
Yes, with caveats. Heavy rain saturating the drain field is often the trigger for the emergency, and a pump in those conditions is a temporary fix that buys 24-72 hours. We'll pump and document the need for a follow-up dry-weather visit to address root cause.
Do I need to leave the house if there is sewage indoors?
Avoid the affected area, ventilate, and keep kids and pets out. Bathroom backups are usually contained to a few square feet. Larger floods may need biohazard cleanup — we coordinate with vendors who handle that side. Don't try to clean major sewage exposure yourself.
Where do we offer Emergency in San Diego County?
We provide emergency in every city and community in San Diego County. Pick your city for local climate notes and service specifics.
See emergency in all 48 cities
Homeowners who hired us for this
Bought our place 4 years ago and never had the tank serviced. Tank Pro showed up on the day they said, took the time to measure sludge, walked me through what they found, and set us up for a clean schedule going forward. No upsell, no panic.
Had wet patches on the lawn and three other companies tried to sell me a $20K replacement. Tank Pro diagnosed it carefully, jetted the field, retrofitted an effluent filter, and bought us 5+ years for a fraction of the price. Real diagnosis, honest call.
Old steel tank had finally rusted through. They handled the county DEH permit, picked the right concrete tank for our access, and had it installed and inspected in 5 weeks total. Crew was clean, communication was clear, no surprise charges.
Need emergency in San Diego County?
Call for a free quote. Most work scheduled within the week.